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Who is the best service provider in wireless communications? The answer is it depends on what your needs are. While there are many factors you need to consider (and that's the reason why you need somebody that can give you professional guidance), there are some items you cannot overlook.

1. Coverage - Before looking at the fancy phones and great rate plans, take a look where you are going to be using your unit. Study their coverage map and make sure that you will be under their "coverage' area most of the time. By the same token, don't discard this choice because the carrier does not provide service at your favorite hunting grounds if you only go there once a year.

2. Data Applications - This is the most overlooked and critical step. If you are a business, this step is more important than rate plans. Today, data applications are critical. It's not a matter of cute cell phones and thousand of minutes, there are data applications that can have a tremendous impact on your bottom line. Companies with a mobile workforce can benefit of GPS (Ground Positioning System) to check where their employees are deployed, barcode scanners attached to their phones, wireless work order transfers, email, wireless internet to laptops and pda's. Data applications are becoming the primary means to manage a mobile workforce with voice used as a secondary method.

3. Rate plans - Don't go by the amount of minutes alone. Find out if minutes can be "pooled" or "shared" at company level. For companies with offices or departments in different locations, can the minutes be "shared" by those locations, what if offices are in different cities, can they be on one account if so desired? Do the minutes include long distance? Do they include any roaming fees?

4. Equipment - Do the units have the needed features, and, if you are a realtor or insurance agent, would it be beneficial to have a cell phone that can take a picture and email that picture to a specific location? For dispatching companies (wrecking companies, courier services, transportation etc), are the units GPS enabled in case you want to locate your workforce? For dirty and noisy environments (construction), are the units built to military specs for shock and dusty environments? For more sophisticated applications, are the units Java enabled?

Although these are critical steps, obviously they are not enough to provide the most informed decision. For a free consultation of your wireless communication needs, schedule an appointment with us and we'll send a representative to give you a cost analysis. Hopefully, we'll be able to make a positive and significant change to the way you do business and to your bottom line.

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